It is crucial to any company that you provide the best possible services to its customers. We know that if we take care of your needs you will take care of ours.
There are 3 ways that we can help you with inquires.
Knowledge base
The absolute fastest way you can get a solution to your problems is by taking a look at our ever growing FAQ (Frequently Asked Question). This will be able to help you with most of the questions you have. This includes notable questions that have been asked in person and through our ticket system
Submit a Ticket
The most personalized and accurate way you can get your answers is through our free Ticket system. You can submit an official ticket on our support site and we would be happy to help you with any concerns that you may have. We will respond to your inquiry quickly and professionally. Our response time is usually within an hour or so.
(Keep in mind that If you wish to see all of our support departments make sure your logged into our client area.)
Join our support server
If you need immediate attention you can always consider joining our support server. We do not guarantee that support representatives or employees will be in this server or on duty at the time that they are on. This server exists so that if we cannot solve your problem efficiently through tickets we can speak on a Teamspeak server. We have however opened this up so that anyone with any question will be helped. Simply click on the link above or on the button below and we will be happy to help you with your questions. Keep in mind that if no employees are currently available when you join this server that submitting a ticket will still gain you a response. We have employees on staff for tickets 24 hours a day!
